FREQUENTLY ASKED QUESTIONS
Thank you for considering HELIX for your physical therapy and wellness needs. We look forward to the opportunity to serve and support you.
HELIX follows a fee-for-service model, offering dedicated one-on-one sessions for each client without insurance restrictions. This personalized approach helps you reach better performance levels in your sport or activity. With transparent costs, there are no surprise bills after treatment completion.
**We do provide the option of a detailed “SuperBill” for each visit that you may provide to your insurance company for reimbursement. Please ask about this at your visit.
At HELIX, as a fee-for-service business, you can be seen without needing a referral right away using California’s direct access policy (https://blog.getluna.com/direct-access-for-physical-therapy-in-california-how-does-it-work). However, if you already have a referral, we welcome it. We value open communication and maintaining a collaborative relationship with your physicians to enhance the quality of your care and provide you with the best possible outcomes.
Yes. We’ll happily work with you to use your HSA or FSA accounts. We can direct you on how to easily submit the necessary documents.
At HELIX Performance Therapy, we provide expert care and a personalized approach to a diverse range of patients and clients, including:
Athletes: We specialize in working with athletes of all levels, helping with recovery, performance enhancement, and injury prevention.
Active Individuals: We support active individuals engaged in physical activities like running, hiking, and weightlifting, ensuring pain-free participation and improved performance.
Rehabilitation Patients: Our comprehensive rehabilitation services aid individuals recovering from surgery, accidents, or musculoskeletal injuries, facilitating healing, mobility, and functionality.
Chronic Pain Management: We have experience managing chronic pain conditions, employing holistic approaches to alleviate discomfort and enhance quality of life.
General Orthopedic Patients: We cater to individuals with various orthopedic conditions, developing tailored treatment plans to address specific needs and optimize recovery.
Our primary goal at HELIX Performance Therapy is to deliver exceptional care, helping you achieve the best outcomes regardless of your background or condition. We offer specialized attention and individualized treatment, supporting your goals and overall well-being.
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